Question 1

30 DAY MONEY BACK GUARANTEE

Accepted Answer

Our mission is to ignite and promote the positive aspects of paying good fortune forward, so we happily offer a 30 Day Money Back Guarantee.  In the unlikely event you do not want to increase your tips while giving back to your customers, you may return your Tip-For-Tip machine for a full refund of the purchase price less shipping and handling.  All kidding aside, if there is anything we can do to improve your satisfaction, please let us know.  Otherwise, you are welcome to return your Tip-For-Tip machine for a refund, less shipping and handling, within 30 days.  We sincerely appreciate your business and THANK YOU for the opportunity of experiencing our product.

Question 2

HOW TO RETURN YOUR TIP-FOR-TIP MACHINE

Accepted Answer

BEFORE SHIPPING, please send an email to infor@tipfortipjar.com REQUESTING RETURN and REFUND.  Upon receipt of your email, we will issue you a Return Authorization Number (RA#) so we can easily track and process your return.  All Tip-For-Tip machines must be returned in the original packaging and include all of the contents originally shipped, including the Tip-For-Tip Machine, Removable Power Cord, Weighted Coupon Cover Plate, and Printed Owner's Manual.  Please make sure the contents are repackaged securely, as we will not be responsible for any damage that may occur during your return shipping.

Question 3

WARRANTY RETURN

Accepted Answer

In the event your Tip-For-Tip machine is not working properly, please contact us FIRST at info@tipfortipjar.com with a brief summary of what is not working properly.  If we are unable to advise an easy solution for you, we will issue you a Return Authorization Number (RA#) and have your return your Tip-For-Tip machine for an immediate exchange.  All Tip-For-Tip machines must be returned in the original packaging and include all of the contents originally shipped, including the Tip-For-Tip Machine, Removable Power Cord, Weighted Coupon Cover Plate, and Printed Owner's Manual.  Please make sure the contents are repackaged securely, as we will not be responsible for any damage that may occur during your return shipping.

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